Healthcare Gets Social

How Social+ Design Patterns Will Unlock a Decade of Consumer Engagement Healthcare is beginning a massive shift towards the consumer. Individuals are becoming more aware of healthcare cost and quality. They are taking greater control over their healthcare decisions and data. Suddenly every consumer-facing healthcare company is confronting an imperative to provide consumers with the […]

How COVID-19 Accelerated the Transformation of the Healthcare Supply Chain

COVID-19 has been relentless for healthcare supply chain teams. A never-ending series of shocks have resulted in rising costs (the average ICU’s medical supplies increased in cost by 31.5% since 2019[i]) and decreasing fill rates (healthcare fill rates are resting at around 82%[ii]; the average hospital dealing with 800 to 1,000 backorders per day[iii]). These and other acute supply chain challenges make hospitals more dangerous places to receive care.[iv]